1. What is the scope of this statement?
This Privacy Statement describes how 2024style (“2024style”, “we,” or “us”) collect, use, disclose and otherwise process personal information collected through our websites (collectively, our “Sites”) or you otherwise interact with 2024style, such as when you call our customer service team, or on social media.
2. What information is collected?
2.1 Personal information you provide directly
You may provide us with certain personal information, such as when making a purchase (whether online or through the call center), logging into your account, registering for an account, requesting a catalog, signing up for email updates, participating in a survey, interacting with Hanna (via social media, chat, email or phone), participating in our referral program.
2.2 Personal information collected automatically
Certain personal information is collected automatically when you use our Sites or interact with us, including:
-Purchase Histories: When you make a purchase, exchange, or return, we collect a record of the transaction, such as product details, purchase price, and the date and location of the transaction.
-Device and Usage Information We collect information about how you access our Sites, including your IP address, data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device IDs, browser type, and app version. We also collect information about your activity on our Sites, such as items placed in your shopping cart, access times, pages viewed, links clicked, and the site you visited before navigating to our website.
-Location Data: We collect location data, which helps us understand where our customers are located.
-Information Collected by Cookies and Similar Tracking Technologies: We use tracking technologies, such as cookies and pixels to collect information about your interactions with the Sites. These technologies help us improve our Sites and your experience, see which areas and features of our Sites are popular, and count visits.
2.3 Information we derive
We may derive information or draw inferences about you based on information we collect about you, such as inferring that you are looking to purchase certain products based on your browsing behavior and past purchases.
3. How is your information used?
Personal information that is collected is used in the following ways:
-To provide, maintain, and improve our products and services;
-To confirm and process your orders and to maintain your purchase history;
-To contact you with technical notices, security alerts, support messages and other transactional or relationship messages;
-To provide the Sites to you;
-To send you information regarding website, services, events, and product updates offered by 2024style and others and provide news and information that we think will interest you. Marketing information may be provided via mail or email;
-To monitor and analyze trends, usage, and activities in connection with our products and services, and learn more about your shopping preferences and your interaction with our Sites;
-To target advertisements to you on third-party platforms and websites (for more information and to opt out, see the Your Privacy Rights and Choices section below);
-To tailor our product offerings and marketing promotions and make your shopping experience more enjoyable and convenient;
-To protect the security and integrity of our Sites, for example to debug, identify and help prevent security incidents and other malicious deceptive, fraudulent, or illegal activity and help protect the rights and property of 2024style and others and to comply with our legal and financial obligations.
4. How will your information be disclosed?
In certain circumstances, we disclose (or permit others to directly collect) information about you. We disclose personal information as described in this Privacy Statement and in the following ways:
4.1 Vendors and service providers
We make personal information available to our third-party distributors, vendors, suppliers, contractors, consultants and other service providers who provide services on our behalf, such as companies that assist us with operating and supporting the Sites, performing analytics, marketing or consulting services, fraud prevention, customer service, data enrichment, preparation and mailing of our business and marketing communications, and with order processing and fulfillment functions.
4.2 With the public
Where you choose to participate in certain optional activities through the Sites, your personal information may be posted publicly. For example: If you submit a product review or otherwise post content on our Sites, the information you provide may be posted on the product page or other locations in accordance with our Terms of Use and visible to the public/other users of our Sites.
4.3 Corporate transfer or assignment in connection with business transfers or bankruptcy
We disclose personal information in connection with, or during negotiations or certain corporate transactions, including in the event of a merger, acquisition, reorganization, bankruptcy or other sale of all or a portion of our assets.
4.4 Response to law enforcement authorities and individuals involved in legal proceedings
We may disclose your information in response to a request for information if we believe that disclosure is in accordance with, or required by any applicable law, regulation or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
5. Data retention
We store personal data associated with your account for as long as your account remains active. You may also delete your Hanna Andersson account and all associated data.
If you delete your data, your account will be deactivated, you will be opted out of future email communications, and your personal information will be deleted from our systems other than as may be retained by us under applicable law.
6. Cookies and similar tracking technologies
2024style uses cookies and similar tracking technologies to analyze visits to and use of our Sites and how consumers are interacting with our marketing communications.
7. Children’s privacy
All children’s products we sell are for purchase by adults only. In accordance with applicable law, we do not knowingly request personal information from anyone under the age of 16 without prior verifiable parental consent. If we become aware that an individual under the age of 16 has provided personal information to 2024style, for any purpose without prior verifiable parental consent, we will delete his or her information from our files.
8. Chane privacy policy
We may change this Privacy Statement from time to time. We reserve the right to amend the Privacy Statement at any time, for any reason. We encourage customers to periodically review this statement to stay informed about our information practices and the choices available to you.
9. Contact us
Address: 198 W Aliso St, Pomona, CA 91767, United States
Email: [email protected]
Working time: 8am – 6pm (from Monday to Saturday, Sunday off)